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You've been framed! Studying people choosing options

Research output: Chapter in Book or Conference Publication/ProceedingConference Publicationpeer-review

Abstract

This paper presents a research project that used eye tracking technology to study optionality within the online transactional process. The focus was on how micro-decisions can be framed: the option type; the impact of decision default values; and the types of decision constructs. It elaborates and improves on a pilot study that was used to test the experiment design. Prior research that identified problematic decision constructs informed the types of decisions studied. The main findings relate to participant task error rates.

Original languageEnglish
Title of host publication18th International Conference on WWW/Internet 2019
PublisherIADIS Press
Pages3-10
Number of pages8
ISBN (Electronic)9789898533944
DOIs
Publication statusPublished - 2019
Event18th International Conference on WWW/Internet 2019 - Cagliari, Italy
Duration: 7 Nov 20199 Nov 2019

Publication series

Name18th International Conference on WWW/Internet 2019

Conference

Conference18th International Conference on WWW/Internet 2019
Country/TerritoryItaly
CityCagliari
Period7/11/199/11/19

Keywords

  • Default Effect
  • Eye Tracking
  • Framing
  • Micro-Decision
  • Opt-in
  • Opt-out

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