What Determines E-Loyalty? An Analysis of Factors Affecting On-Line Customer Retention

Research output: Chapter in Book or Conference Publication/Proceeding › Conference Publication › peer-review

Original language	English (Ireland)
Title of host publication	IADIS WWW Internet 2012 Conference
Place of Publication	Madrid, Spain
DOIs	https://doi.org/http://hdl.handle.net/10379/3416
Publication status	Published - 1 Oct 2012

Authors (Note for portal: view the doc link for the full list of authors)

@inproceedings{2b76d97c95044951910bba18c7a89d9e,

title = "What Determines E-Loyalty? An Analysis of Factors Affecting On-Line Customer Retention",

author = "Michael Lang",

year = "2012",

month = oct,

day = "1",

doi = "http://hdl.handle.net/10379/3416",

language = "English (Ireland)",

booktitle = "IADIS WWW Internet 2012 Conference",

}