Watching people making decisions: A gogglebox on online consumer interaction

Chris Barry, Mairéad Hogan

Research output: Chapter in Book or Conference Publication/ProceedingConference Publicationpeer-review

1 Citation (Scopus)

Abstract

This paper presents a research study, using eye tracking technology, to measure participant cognitive load when encountering micro-decision. It elaborates and improves on a pilot study that was used to test the experiment design. Prior research that led to a taxonomy of decision constructs faced in online transactional processes is discussed. The main findings relate to participants' subjective cognitive load and task error rates.

Original languageEnglish
Title of host publicationProceedings of the 28th International Conference on Information Systems Development
Subtitle of host publicationInformation Systems Beyond 2020, ISD 2019
EditorsAlena Siarheyeva, Chris Barry, Michael Lang, Henry Linger, Christoph Schneider
PublisherAssociation for Information Systems
ISBN (Electronic)9782957187607
Publication statusPublished - 2019
Event28th International Conference on Information Systems Development: Information Systems Beyond 2020, ISD 2019 - Toulon, France
Duration: 28 Aug 201930 Aug 2019

Publication series

NameProceedings of the 28th International Conference on Information Systems Development: Information Systems Beyond 2020, ISD 2019

Conference

Conference28th International Conference on Information Systems Development: Information Systems Beyond 2020, ISD 2019
Country/TerritoryFrance
CityToulon
Period28/08/1930/08/19

Keywords

  • Cognitive load
  • Decision constructs
  • Eye tracking
  • Micro-decision
  • NASA-TLX

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