Value co-creation in social marketing: Functional or fanciful?

Christine Domegan, Katie Collins, Martine Stead, Patricia McHugh, Tim Hughes

Research output: Contribution to a Journal (Peer & Non Peer)Review articlepeer-review

98 Citations (Scopus)

Abstract

Purpose: Value co-creation thinking is reshaping the understanding of markets and marketing and presents a significant opportunity to develop the theory and practice of social marketing. However, whilst value co-creation offers thought-provoking new directions for the field, applying this theory and its core concepts in social marketing is not without significant challenges. The paper aims to discuss these issues. Design/methodology/approach: This is a conceptual paper that seeks to integrate lessons from social marketing practice with the value co-creation discourse from commercial marketing. Drawing upon two projects that have applied principles of collaboration and co-design, the paper provides a critical perspective on the adoption of value co-creation in social marketing. Findings: The collaborative and emancipatory ambitions of co-creation seem highly compatible with social marketing. However, the paper notes some significant conceptual, ethical and practical obstacles in the path of a workable theory of value co-creation for social marketing. Originality/value: While representation of value co-creation and other collaborative approaches is increasing in the social marketing literature, this is the first attempt to provide an integrated and critical review of their compatibility with social marketing at a conceptual, ethical and theoretical level. The analysis shows that value co-creation theory can simultaneously offer opportunities and present obstacles for social marketing.

Original languageEnglish
Pages (from-to)239-256
Number of pages18
JournalJournal of Social Marketing
Volume3
Issue number3
DOIs
Publication statusPublished - Oct 2013

Keywords

  • Co-creation processes
  • Collaborations
  • Social marketing
  • Value
  • Value co-creation

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