TY - GEN
T1 - Towards a Cognitive Linked Public Service Cloud
AU - Salem, Santiago
AU - Ojo, Adegboyega
AU - Estevez, Elsa
AU - Fillottrani, Pablo R.
N1 - Publisher Copyright:
© 2018, IFIP International Federation for Information Processing.
PY - 2018
Y1 - 2018
N2 - Cognitive computing applications are steadily growing across sectors and increasingly considered for adoption in government for transforming public services. Semantic technologies have been identified as one of the enabling technologies for cognitive computing capabilities. This paper describes some foundational efforts for the deployment of ontological semantics-driven cognitive capabilities in delivering a family of public services. First, we present an application profile for the Core Public Service Vocabulary extending the core vocabulary into a rich domain ontology – Social Welfare Service Ontology. Second, we use the Social Welfare Service domain ontology to as a basis for the design of a Linked Public Service Cloud. The proposed Cloud comprises a detailed description of concrete instances of social welfare services and links (relationship) between such services. By linking services across linked public service clouds associated with different public administrations, like different municipal governments, we demonstrate how cognitive capabilities supporting citizen requests could be realized through reasoning and propagation of information over semantic networks of public service clouds.
AB - Cognitive computing applications are steadily growing across sectors and increasingly considered for adoption in government for transforming public services. Semantic technologies have been identified as one of the enabling technologies for cognitive computing capabilities. This paper describes some foundational efforts for the deployment of ontological semantics-driven cognitive capabilities in delivering a family of public services. First, we present an application profile for the Core Public Service Vocabulary extending the core vocabulary into a rich domain ontology – Social Welfare Service Ontology. Second, we use the Social Welfare Service domain ontology to as a basis for the design of a Linked Public Service Cloud. The proposed Cloud comprises a detailed description of concrete instances of social welfare services and links (relationship) between such services. By linking services across linked public service clouds associated with different public administrations, like different municipal governments, we demonstrate how cognitive capabilities supporting citizen requests could be realized through reasoning and propagation of information over semantic networks of public service clouds.
KW - Cognitive applications
KW - Linked data
KW - Linked public service cloud
KW - Ontologies
KW - Semantic technologies
UR - https://www.scopus.com/pages/publications/85053761832
U2 - 10.1007/978-3-319-99127-6_37
DO - 10.1007/978-3-319-99127-6_37
M3 - Conference Publication
SN - 9783319991269
T3 - IFIP Advances in Information and Communication Technology
SP - 430
EP - 441
BT - Collaborative Networks of Cognitive Systems - 19th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2018, Proceedings
A2 - Rezgui, Yacine
A2 - Camarinha-Matos, Luis M.
A2 - Afsarmanesh, Hamideh
PB - Springer New York LLC
T2 - 19th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2018
Y2 - 17 September 2018 through 19 September 2018
ER -