Abstract
Information
Technology has often been argued to be central to the development and
implementation of redesigned business processes from the first appearance of
the term Business Process Reengineering. Yet, the contribution of IT to
process redesign is not well understood. To add to the confusion in practice,
IT has also been found to be the principal impediment to the realisation of
redesigned processes. This paper examines the rôle of IT, both as a BPR project
support tool and as an infrastructural enabler of realigned enterprise
processes. It places IT firmly within
the context of holistic BPR project methodologies and presents the results of a
study on the features of automated process redesign tools. It discusses the process enactment
capabilities of IT and explores the difficulties of developing process support
systems, as well as strategies for migration from legacy systems platforms.
| Original language | English (Ireland) |
|---|---|
| Journal | J. Of Corp. Transformn |
| Volume | 4 |
| Issue number | 4 |
| DOIs | |
| Publication status | Published - 1 Jan 1997 |
Authors (Note for portal: view the doc link for the full list of authors)
- Authors
- Lyons, G.