Abstract
This chapter outlines the alternative perspectives of " rationalism" and "improvisation" within information systems development and describes the major shortcomings of each. It then discusses how these shortcomings manifested themselves within an e-government case study where a "structured" requirements management method was employed. Although this method was very prescriptive and firmly rooted in the "rational" paradigm, it was observed that users often resorted to improvised behaviour, such as privately making decisions on how certain aspects of the method should or should not be implemented.
| Original language | English |
|---|---|
| Title of host publication | Information Systems Development |
| Subtitle of host publication | Asian Experiences |
| Pages | 223-232 |
| Number of pages | 10 |
| DOIs | |
| Publication status | Published - 2011 |
| Event | 18th International Conference on Information Systems Development, ISD 2009 - Nanchang, China Duration: 16 Sept 2009 → 19 Sept 2009 |
Publication series
| Name | Information Systems Development: Asian Experiences |
|---|
Conference
| Conference | 18th International Conference on Information Systems Development, ISD 2009 |
|---|---|
| Country/Territory | China |
| City | Nanchang |
| Period | 16/09/09 → 19/09/09 |
UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
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SDG 16 Peace, Justice and Strong Institutions
Keywords
- E-government systems development
- Method enactment
- Requirements management
- Requirements prioritisation
- Situated action
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