Abstract
As part of the Smart Cities movement, public administrations are constantly in need to create new and innovative public services. Innovative services can be derived from exiting best practices. Reuse is a key enabler for cost effective customization of their processes for delivering effective and timely services. The literature exhibits a wide variety of techniques that can be applied. This paper conducts an analysis of major reuse-oriented process modeling techniques with respect to available means of maintainability, user support, compression rate gained when storing process models as well as traceability of modeling decisions. Furthermore, we empirically evaluated the technique of configuration-based process modeling to validate its applicability in modeling municipal processes.
| Original language | English (Ireland) |
|---|---|
| Title of host publication | Government 3.0 - Next Generation Government Technology Infrastructure and Services |
| Publisher | Springer, Cham |
| Publication status | Published - 1 Jan 2017 |
Authors (Note for portal: view the doc link for the full list of authors)
- Authors
- Derguech, Wassim;Curry, Edward;Bhiri, Sami