@inproceedings{5f73022043204a7496adcebede70e762,
title = "Sustaining a networked community resource: Findings from a longitudinal situated display deployment",
abstract = "Confguring community technology to ensure its sustainability has proved challenging. We present a 3-year longitudinal study and evaluation of two independent situated community display networks in rural contexts. We describe how the design of the display systems evolved to refect the needs and desires of the community. We report on the way stakeholders' perceptions of the displays changed over time, and examine the community dynamics involved in the administration, maintenance and moderation of the systems. Drawing from our fndings, we further explore the role of the community champion and their impact on sustainability and scalability. We provide recommendations for the design of community network display technology that supports democratic inter-community politics and governance, and is sensitive to the hidden emotional labor and social resources that are required from communities to fully adopt and sustain display technology.",
keywords = "Community resource, Pervasive displays, Rural community, Social inclusion",
author = "Stuart Nicholson and Clara Crivellaro and Clear, \{Adrian K.\}",
note = "Publisher Copyright: {\textcopyright} 2021 ACM.; 2021 CHI Conference on Human Factors in Computing Systems: Making Waves, Combining Strengths, CHI 2021 ; Conference date: 08-05-2021 Through 13-05-2021",
year = "2021",
month = may,
day = "6",
doi = "10.1145/3411764.3445693",
language = "English",
series = "Conference on Human Factors in Computing Systems - Proceedings",
publisher = " Association for Computing Machinery",
booktitle = "CHI 2021 - Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems",
}
