Smart cities and service integration

Taewoo Nam, Francisco Armando Aldama, Hafedh Chourabi, Sehl Mellouli, Theresa A. Pardo, J. Ramon Gil-Garcia, Hans Jochen Scholl, Adegboyega Ojo, Elsa Estevez, Lei Zheng

Research output: Chapter in Book or Conference Publication/ProceedingConference Publicationpeer-review

12 Citations (Scopus)

Abstract

E-government advancements have not fully resolved the challenge of providing citizens with a single entry point for services that involve different government entities. The Smart Cities and Service Integration project (hereafter, SmartCities) aims to establish a framework for smart city service integration that would assist in the management of large scale projects related to the integration of services across governments. By using comparative case studies of six cities (New York City, Seattle, Quebec City, Mexico City, Macao, and Shanghai), the project aims to develop a theoretical framework to guide smart cities service integration. The project will highlight integration of public services and cross-boundary information sharing by focusing on specific policy domains. An additional goal of this project is to develop research capabilities of graduate students who participate in the research. The research project is funded by the Social Sciences and Humanities Research Council of Canada.

Original languageEnglish
Title of host publicationdg.o 2011 - Proceedings of the 12th Annual International Digital Government Research Conference
Subtitle of host publicationDigital Government Innovation in Challenging Times
Pages333-334
Number of pages2
DOIs
Publication statusPublished - 2011
Externally publishedYes
Event12th Annual International Digital Government Research Conference: Digital Government Innovation in Challenging Times, dg.o 2011 - College Park, MD, United States
Duration: 12 Jun 201115 Jun 2011

Publication series

NameACM International Conference Proceeding Series

Conference

Conference12th Annual International Digital Government Research Conference: Digital Government Innovation in Challenging Times, dg.o 2011
Country/TerritoryUnited States
CityCollege Park, MD
Period12/06/1115/06/11

Keywords

  • e-government
  • service integration
  • smart city

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