Serious Play as a Method for Process Design

Mary Dempsey; Ralph Riedel; Martina Kelly

doi:10.1007/978-3-662-44739-0_48

Serious Play as a Method for Process Design

Mary Dempsey
, Ralph Riedel
, Martina Kelly

Mechanical Engineering

Chemnitz University of Technology

Research output: Chapter in Book or Conference Publication/Proceeding › Conference Publication › peer-review

13 Citations (Scopus)

Abstract

As motivating and including people is a crucial aspect in any planning, design and change process there is always a need for appropriate methods and tools to support this. Lego Serious Play (LSP) is such a method which was developed to facilitate among others communication, creativity and shared mental models. In this paper the application of LSP is demonstrated for the case of re-designing a product development lifecycle process. With the case study we pursue a qualitative approach to seek for support that LSP is able to support team building and team decision processes, to avoid typical pitfalls of groupthink which will finally lead to solutions of higher quality, to efficient processes and to satisfied participants.

Original language	English
Title of host publication	Advances in Production Management Systems
Subtitle of host publication	Innovative and Knowledge-Based Production Management in a Global-Local World - IFIP WG 5.7 International Conference, APMS 2014, Proceedings
Publisher	Springer New York LLC
Pages	395-402
Number of pages	8
Edition	PART 1
ISBN (Print)	9783662447383
DOIs	https://doi.org/10.1007/978-3-662-44739-0_48
Publication status	Published - 2014
Event	IFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2014 - Ajaccio, France Duration: 20 Sep 2014 → 24 Sep 2014

Publication series

Name	IFIP Advances in Information and Communication Technology
Number	PART 1
Volume	438
ISSN (Print)	1868-4238

Conference

Conference	IFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2014
Country/Territory	France
City	Ajaccio
Period	20/09/14 → 24/09/14

Keywords

Lego serious play
New product development
Participative design processes
Process design

Access to Document

10.1007/978-3-662-44739-0_48

Cite this

Dempsey, M., Riedel, R., & Kelly, M. (2014). Serious Play as a Method for Process Design. In Advances in Production Management Systems: Innovative and Knowledge-Based Production Management in a Global-Local World - IFIP WG 5.7 International Conference, APMS 2014, Proceedings (PART 1 ed., pp. 395-402). (IFIP Advances in Information and Communication Technology; Vol. 438, No. PART 1). Springer New York LLC. https://doi.org/10.1007/978-3-662-44739-0_48

Dempsey, Mary ; Riedel, Ralph ; Kelly, Martina. / Serious Play as a Method for Process Design. Advances in Production Management Systems: Innovative and Knowledge-Based Production Management in a Global-Local World - IFIP WG 5.7 International Conference, APMS 2014, Proceedings. PART 1. ed. Springer New York LLC, 2014. pp. 395-402 (IFIP Advances in Information and Communication Technology; PART 1).

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Dempsey, M, Riedel, R & Kelly, M 2014, Serious Play as a Method for Process Design. in Advances in Production Management Systems: Innovative and Knowledge-Based Production Management in a Global-Local World - IFIP WG 5.7 International Conference, APMS 2014, Proceedings. PART 1 edn, IFIP Advances in Information and Communication Technology, no. PART 1, vol. 438, Springer New York LLC, pp. 395-402, IFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2014, Ajaccio, France, 20/09/14. https://doi.org/10.1007/978-3-662-44739-0_48

Serious Play as a Method for Process Design. / Dempsey, Mary; Riedel, Ralph; Kelly, Martina.
Advances in Production Management Systems: Innovative and Knowledge-Based Production Management in a Global-Local World - IFIP WG 5.7 International Conference, APMS 2014, Proceedings. PART 1. ed. Springer New York LLC, 2014. p. 395-402 (IFIP Advances in Information and Communication Technology; Vol. 438, No. PART 1).

Research output: Chapter in Book or Conference Publication/Proceeding › Conference Publication › peer-review

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AB - As motivating and including people is a crucial aspect in any planning, design and change process there is always a need for appropriate methods and tools to support this. Lego Serious Play (LSP) is such a method which was developed to facilitate among others communication, creativity and shared mental models. In this paper the application of LSP is demonstrated for the case of re-designing a product development lifecycle process. With the case study we pursue a qualitative approach to seek for support that LSP is able to support team building and team decision processes, to avoid typical pitfalls of groupthink which will finally lead to solutions of higher quality, to efficient processes and to satisfied participants.

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KW - Participative design processes

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Dempsey M, Riedel R, Kelly M. Serious Play as a Method for Process Design. In Advances in Production Management Systems: Innovative and Knowledge-Based Production Management in a Global-Local World - IFIP WG 5.7 International Conference, APMS 2014, Proceedings. PART 1 ed. Springer New York LLC. 2014. p. 395-402. (IFIP Advances in Information and Communication Technology; PART 1). doi: 10.1007/978-3-662-44739-0_48

Serious Play as a Method for Process Design

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