Abstract
The paper introduces an innovative approach to model risks in healthcare finding possible
solutions in organization models and about Human Resources (HR) managing. Specifically,
the method is based on the application of the Business Processing Modelling and Notation
(BPMN) workflows in healthcare environments merging Lean management methods and
Artificial Intelligence (AI) decision making approaches. The discussion begins with a case
study about risk management integrating AI to enable a Decision Support System (DSS)
thus defining the innovative BPMN Process Mining (PM) models. The BPMN-PM models
are based on AI risk prediction and AI risk classification suitable to optimise the whole HR
organizational model. In the specific case study, the AI algorithms allows the optimization
of risk assessment. Finally, the work discusses some theoretical BPMN-PM models to
integrate in more complex healthcare processes managing efficiently HR. The proposed
work provides information about the process design and the key-reading to interpret
BPMN-PM workflows
| Original language | English (Ireland) |
|---|---|
| Title of host publication | 8th International Forum on Knowledge Asset Dynamics PROCEEDINGS IFKAD 2023 |
| Place of Publication | Matera-Italy |
| DOIs | |
| Publication status | Published - 1 Jun 2023 |
Authors (Note for portal: view the doc link for the full list of authors)
- Authors
- Angelo Rosa, Alessandro Massaro, Olivia McDermott