Abstract
Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) adoption typically require radical changes in an organisation’s IT operations and have widespread implications that go beyond simple cost savings. This chapter presents a practical framework for estimating the Return on Investment (ROI) for IaaS and PaaS from the customer perspective. The proposed framework aims to overcome the main limitations of commonly-used Total Cost of Ownership (TCO) calculators by including both tangible and intangible costs and benefits to provide a more comprehensive ROI estimation. The application of the framework is illustrated using a real-life case study of infrastructure migration.
| Original language | English |
|---|---|
| Title of host publication | Palgrave Studies in Digital Business and Enabling Technologies |
| Publisher | Palgrave Macmillan |
| Pages | 19-37 |
| Number of pages | 19 |
| DOIs | |
| Publication status | Published - 2020 |
| Externally published | Yes |
Publication series
| Name | Palgrave Studies in Digital Business and Enabling Technologies |
|---|---|
| ISSN (Print) | 2662-1282 |
| ISSN (Electronic) | 2662-1290 |
UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
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SDG 9 Industry, Innovation, and Infrastructure
Keywords
- Infrastructure-as-a-service
- Platform-as-a-service
- Return-on-investment
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