| Original language | English (Ireland) |
|---|---|
| Title of host publication | Services Marketing: Concepts, Strategies, and Cases, 1st European Edition |
| Publisher | Cengage Learning EMEA |
| Publication status | Published - 1 Jan 2009 |
Authors (Note for portal: view the doc link for the full list of authors)
- Authors
- Rhodes, MaryLee; Torres, Ann M., and Duffy, Gay