IT in Customer Service: A Scalogram model for the adoption of Information Technology

Christine Domegan

Research output: Chapter in Book or Conference Publication/Proceeding › Chapter › peer-review

Original languageEnglish (Ireland)
Title of host publicationESOMAR Publications Series
PublisherESOMAR
Publication statusPublished - 1 Jan 1996

Authors (Note for portal: view the doc link for the full list of authors)

  • Authors
  • Domegan, C

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