Issues in end-of-life product recovery and reverse logistics

There is a fundamental shift in waste management responsibility from the private waste management industry and local governments towards manufacturers, distributors, and retailers. In recent years the responsibility of manufacturers has been extended to cover the entire life of certain products. This also includes responsibility for the products safe disposal. As the enforcement of environmental legislation becomes more stringent and an increasing number of customers are demanding take-back of their old products, companies are beginning to focus on possible distribution channels for the return of their products i.e. reverse logistics. The aim of this paper is to examine the emerging issues in reverse logistics, in particular the information requirements for reverse logistics within the Extended Enterprise. A study of end-of-life vehicles (ELVs) will illustrate the specific information flow between the key players within the automotive industry. This paper addresses the initial development of possible distribution channels, their key operational decisions and supporting information systems for the recycling of end of life products.