INFORMATION SYSTEMS DEVELOPMENT: CHALLENGES IN PRACTICE, THEORY AND EDUCATION, VOLS 1AND 2

Michael Lang

doi:10.1007/978-0-387-68772-8_19

INFORMATION SYSTEMS DEVELOPMENT: CHALLENGES IN PRACTICE, THEORY AND EDUCATION, VOLS 1AND 2

Michael Lang

Business Information Systems

Research output: Chapter in Book or Conference Publication/Proceeding › Conference Publication › peer-review

Abstract

A formal business process model serves as a common understanding of how business tasks are carried out to achieve end goals. The business process life cycle is managed using Business Process Management tools and methodologies. Business Activity Monitoring provides (near) real-time visibility into process execution notifying relevant personnel of process exceptions. Business process modelling captures business and execution semantics, but lacks any foundation for process analysis. This chapter will outline a model for process performance management for use in the monitoring phase of the process life cycle and how this model is leveraged within the iWISE architecture. iWISE provides a single view of business processes spanning disparate systems and departments.

Original language	English (Ireland)
Title of host publication	Building a Process Performance Model for Business Activity Monitoring
Number of pages	12
DOIs	https://doi.org/10.1007/978-0-387-68772-8_19
Publication status	Published - 1 Sep 2009

Authors (Note for portal: view the doc link for the full list of authors)

Authors
Costello, C,Molloy, O,Barry, C,Conboy, K,Lang, M,Wojtkowski, G,Wojtkowski, W

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10.1007/978-0-387-68772-8_19

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abstract = "A formal business process model serves as a common understanding of how business tasks are carried out to achieve end goals. The business process life cycle is managed using Business Process Management tools and methodologies. Business Activity Monitoring provides (near) real-time visibility into process execution notifying relevant personnel of process exceptions. Business process modelling captures business and execution semantics, but lacks any foundation for process analysis. This chapter will outline a model for process performance management for use in the monitoring phase of the process life cycle and how this model is leveraged within the iWISE architecture. iWISE provides a single view of business processes spanning disparate systems and departments.",

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INFORMATION SYSTEMS DEVELOPMENT: CHALLENGES IN PRACTICE, THEORY AND EDUCATION, VOLS 1AND 2

Abstract

Authors (Note for portal: view the doc link for the full list of authors)

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