Abstract
This chapter outlines the alternative perspectives of rationalism and improvisation within information systems development and describes the major shortcomings of each. It then discusses how these shortcomings manifested themselves within an e-government case study where a structured requirements management method was employed. Although this method was very prescriptive and firmly rooted in the rational paradigm, it was observed that users often resorted to improvised behaviour, such as privately making decisions on how certain aspects of the method should or should not be implemented.
| Original language | English (Ireland) |
|---|---|
| Title of host publication | The Paradox of Structured Methods for Software Requirements Management: A Case Study of an e-Government Development Project |
| Number of pages | 10 |
| Publication status | Published - 1 Nov 2011 |
Authors (Note for portal: view the doc link for the full list of authors)
- Authors
- Conboy, K,Lang, M,Song, WW,Xu, S,Wan, C,Zhong, Y,Wojtkowski, W,Wojtkowski, G,Linger, H