Identity-based conflicts: A systemic approach

Some of the most difficult conflicts of all are those grounded in identity, which can be analyzed in both personal and societal contexts. The author's goal is to conceptualize identity-based conflict from a systems perspective. He uses ideas from psychology, social psychology, and organization theory, connecting them to concepts of "cybernetic control." As is the case with Social Identity Theory, a major challenge for the negotiation field is to provide a better understanding of destructive forms of intergroup behavior and how belief systems allow group members to justify bad treatment of outgroup members.