Framing or gaming? constructing a study to explore the impact of option presentation on consumers

Research output: Chapter in Book or Conference Publication/ProceedingConference Publicationpeer-review

6 Citations (Scopus)

Abstract

The manner in which choice is framed influences individuals’ decision-making. This research examines the impact of different decision constructs on decision-making by focusing on the more problematic decision constructs: the un-selected and pre-selected opt-out. The study employs eye-tracking with cued retrospective think-aloud (RTA) to combine quantitative and qualitative data. Eye-tracking will determine how long a user focuses on a decision construct before taking action. Cued RTA where the user will be shown a playback of their interaction will be used to explore their attitudes towards a decision construct and identify problematic designs. This pilot begins the second of a three phase study, which ultimately aims to develop a research model containing the theoretical constructs along with hypothesized causal associations between the constructs to reveal the impact of measures such as decision construct type, default value type and question framing have on the perceived value of the website and loyalty intentions.

Original languageEnglish
Title of host publicationTransforming Healthcare Through Information Systems - Proceedings of the 24th International Conference on Information Systems Development
EditorsChris Barry, Michael Lang, Christoph Schneider, Henry Linger, Doug Vogel, Xitong Guo
PublisherSPRINGER HEIDELBERG
Pages111-124
Number of pages14
ISBN (Print)9783319301327
DOIs
Publication statusPublished - 2016
Event24th International Conference on Information Systems Development, ISD 2015 - Harbin, China
Duration: 25 Aug 201527 Aug 2015

Publication series

NameLecture Notes in Information Systems and Organisation
Volume17
ISSN (Print)2195-4968
ISSN (Electronic)2195-4976

Conference

Conference24th International Conference on Information Systems Development, ISD 2015
Country/TerritoryChina
CityHarbin
Period25/08/1527/08/15

Keywords

  • Consumer involvement
  • Decision constructs
  • Elaboration likelihood model
  • Eye-tracking
  • Framing of choice
  • Must-opt
  • Opt-out
  • Optionality presentation

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