TY - GEN
T1 - Evolutionary clustering and analysis of user behaviour in online forums
AU - Morrison, Donn
AU - McLoughlin, Ian
AU - Hogan, Alice
AU - Hayes, Conor
PY - 2012
Y1 - 2012
N2 - In this paper we cluster and analyse temporal user behaviour in online communities. We adapt a simple unsupervised clustering algorithm to an evolutionary setting where we cluster users into prototypical behavioural roles based on features derived from their ego-centric reply-graphs. We then analyse changes in the role membership of the users over time, the change in role composition of forums over time and examine the differences between forums in terms of role composition. We perform this analysis on 200 forums from a popular national bulletin board and 14 enterprise technical support forums.
AB - In this paper we cluster and analyse temporal user behaviour in online communities. We adapt a simple unsupervised clustering algorithm to an evolutionary setting where we cluster users into prototypical behavioural roles based on features derived from their ego-centric reply-graphs. We then analyse changes in the role membership of the users over time, the change in role composition of forums over time and examine the differences between forums in terms of role composition. We perform this analysis on 200 forums from a popular national bulletin board and 14 enterprise technical support forums.
UR - https://www.scopus.com/pages/publications/84887499563
M3 - Conference Publication
AN - SCOPUS:84887499563
SN - 9781577355564
T3 - ICWSM 2012 - Proceedings of the 6th International AAAI Conference on Weblogs and Social Media
SP - 519
EP - 522
BT - ICWSM 2012 - Proceedings of the 6th International AAAI Conference on Weblogs and Social Media
T2 - 6th International AAAI Conference on Weblogs and Social Media, ICWSM 2012
Y2 - 4 June 2012 through 7 June 2012
ER -