Coordinating global virtual teams: Building theory from a case study of software development

Gaye Kiely, Tom Butler, Patrick Finnegan

Research output: Chapter in Book or Conference Publication/ProceedingConference Publicationpeer-review

3 Citations (Scopus)

Abstract

Global Virtual Teams (GVTs) enable organizations to operate across national, economic and social, and cultural boundaries. However, this form of teamwork presents issues for traditional project management coordination mechanisms. There is a significant body of research on these challenges. However, relatively little attention has been paid to the specific impact these issues may have on coordination mechanisms in GVTs. This paper seeks to address this gap by applying a theoretical model drawn from extant research to explore the coordination mechanisms used by a software development GVT in a Fortune 100 telecommunications manufacturer. The study employs a mixed methodology grounded theory approach to examine the effect that specific virtual team issues have on the effectiveness of team coordination mechanisms. It then develops a refined conceptual model to guide future research on GVTs involved in software development. The findings also inform practice on the problems encountered in ensuring the effective coordination of such teams.

Original languageEnglish
Title of host publicationAdvanced Information Systems Engineering - 22nd International Conference, CAiSE 2010, Proceedings
Pages281-295
Number of pages15
DOIs
Publication statusPublished - 2010
Externally publishedYes
Event22nd International Conference on Advanced Information Systems Engineering, CAiSE 2010 - Hammamet, Tunisia
Duration: 7 Jun 20109 Jun 2010

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume6051 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference22nd International Conference on Advanced Information Systems Engineering, CAiSE 2010
Country/TerritoryTunisia
CityHammamet
Period7/06/109/06/10

Keywords

  • Coordination mechanisms
  • Global virtual teams
  • Project management
  • Software development

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