Calling Passengers: An Ethical Problem in the Design of Self-Service Websites Amongst Low-Cost Airlines in Ireland.

Research output: Chapter in Book or Conference Publication/ProceedingChapterpeer-review

Original languageEnglish (Ireland)
Title of host publicationThe Inter-Networked World: ISD Theory, Practice and Education, Volume 2,
PublisherSpringer-Verlag
Publication statusPublished - 1 Jan 2009

Authors (Note for portal: view the doc link for the full list of authors)

  • Authors
  • Barry, Christopher and Torres, Ann M.

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