Analyzing the Processes at Misurata Airport using the Service Blueprint Method

Research output: Chapter in Book or Conference Publication/Proceeding › Conference Publication › peer-review

Original language	English (Ireland)
Title of host publication	The 2nd (ICQEM) International Conference on quality engineering and management
Place of Publication	The university of Minho, Guimaraes, Portugal
Publication status	Published - 1 Jul 2017

Authors (Note for portal: view the doc link for the full list of authors)