A service oriented framework for context aware knowledge enhancing

The understanding and applying of knowledge can be difficult if it is isolated from the context under which the knowledge is generated and managed. Despite the importance of contextual information, there has been limited support for utilizing context in existing knowledge management solutions. This paper presents a set of integrated services for context aware enhancing of knowledge and knowledge management: monitoring services monitor human computer interaction to implicitly capture their interactions with the explicit or implicit data; context extraction services extract activity centric knowledge context from the monitoring data, as well as support users to manage their knowledge-based activities; knowledge enhancing services enhance knowledge and knowledge management by taking into consideration the context and topic of the knowledge-based activity. The services are provided in a loosely coupled service oriented framework which can be easily integrated with existing information and knowledge management systems to maximize its usability and extendibility.