A Constructivist Grounded Theory of Trust in Agile Scrum Teams

As Scrum is predominantly a team-based activity, it is consequently an intensely social endeavour. In order to deliver on the mutually agreed goals of the Sprint, Scrum teams need to collaborate and share knowledge effectively. Many authors have cited trust as being crucial to fostering collaboration and knowledge sharing. However, to date there has been no published research into this crucial social construct in the context of agile software development teams. This paper revisits the conceptual model of trust presented at SOFTENG 2018 in light of the findings from a preliminary Constructivist Grounded Theory study conducted on two Scrum teams in a major multinational software development company in the West of Ireland.