Personal profile

Biography

I have over thirty years of professional experience in both the Irish amp; International Hospitality Industry and the Further and Higher Education Sector.During my career in the Hospitlity Industry, I held a number of supervisory and managerial roles in the UK and Ireland. These roles encompassed the mangerial and operational functioning of the Accommodation Departments within 5 Star Hotel establishments.I was also employed with CERT (now Failte Ireland), the National Training and Educational Organisation within hospitlity and tourism in Ireland. This involved the delivery and training of specific skills in conjuction with a range of hospitality organisations and associated tourism stakeholders.Following on from this time, I began my tenure at the Shannon College of Hotel Management to manage and develop the Accommodation ManagementService Skills component of the Level 8 Degree Programme in International Hotel Management. Additioanlly, I delivered the Business Skills Development module to undergraduate students and contributed to Final Year Research Project supervision duties.Currently I am involved in a Student Support role in response to the COVID-19 Pandemic.

Teaching Interests

My primary teaching interests focus on both the practical and academic operations of Accommodation Services and Accommodation Management. This is supported by my training and development interests in skills development of undergrduate students and professional personel. Additionally, I emphasise the role and importance of communications through the delivery of Business Skills and Communications training.Other teaching expertiese include:1.Performance and productivity standards2. Room Design and Ergonomics3. Laundry and Linen Room Operations and Management4. Interior Design

Expertise related to UN Sustainable Development Goals

In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):

  • SDG 4 - Quality Education

Education/Academic qualification

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External positions

University Teacher, Shannon College of Hotel Management

5 May 2001 → …